In this Article
IMPORTANT before using the Product Listing Dashboard ensure all your content has been completed first on the Store Settings APP - if the Store Settings APP is not visible then you can continue.
Basic things you should know
Common indicators and links - what each link / button does and what they mean
- R Revised = Items currently using the new Swift template
- M&Q Modified and Queued = Items that have been recently imported from eBay to the Swift Dashboard or if you have made changes in the Store Settings APP
- F Failed Usually happens when a listing is not allowed to be revised by eBay such as the item is no longer available or eBay have restricted it, refer to our Common eBay Listing Errors section for more information.
- - Without status = items that been imported to our dashboard but contain no status, this only apply's to users who's listing do not automatically import into the dashboard. As of March 2020 all listings auto import to our dashboard unless requested otherwise.
- Import eBay Items - This link link will import items from eBay instantly so you don't have to wait for any new items to be imported in automatically. When a new item is imported into the dashboard it will have a status of M&Q and will change to R within 60 minutes.
- Update eBay Template - If you have changed your price, title or images of your products in eBay you will need to update the eBay template. This will refresh the content and update the listing pages you have revised. Note: this will only work with items that have a status of R
Creating a new listing
Just go to eBay and create your item as you would normally and list it to eBay. Once your item has been listed it will automatically be imported in our dashboard to have the template applied. Our dashboard syncs with eBay twice a day and during the next sync they will be imported. If you don't want to wait you can go back to our dashboard and click on the Update eBay Template button located towards the top right corner of the Product Listing Dashboard.
Please note that when listing a new item to eBay its best to ensure the description is plain and doesn't contain any HTML. Keep the description simple as it will be imported into the dashboard and your template applied and pushed back to eBay.
Revising an existing item
To revise an item just click on the item number and the description box will appear on the right, make whatever changes you want either click on the Revise or Modify & Que button and the changes will be applied to eBay. Note clicking on the Modify & Que button means your item will go into queue to be updated within 60 minutes, while clicking on Revise it will happen instantly however it can take up to 5 seconds for it to complete .
