If you try and login to the eBay Editor and are receiving a message about 'IP Passcode' then our system has detected a different IP address trying to access your account.
For security reasons please check your email for the passcode.
It is important to note that the IP Passcode will only be requested when a new IP address is accessing the dashboard, this can happen if you are using a 4G / 5G connection even though you are on the same device.
To have this feature disabled you will need to lodge a support ticket and agree to some terms and conditions.
Please lodge a support ticket here
